Warranty and Customer Service

Warranty – Customer Service

Long-term Partnership

VINATA provides professional customer services, including warranty and maintenance, ensuring that projects operate smoothly, preserve their aesthetic appeal and long-term value and deliver complete peace of mind to customers.
PARTNERSHIP
Beyond project handover, VINATA is committed to long-term partnership through professional warranty and maintenance services.
DETAILED
Regular inspections → Timely repair and troubleshooting → Maintenance consulting → Upgrading when required.
EFFICIENCY
Projects operate reliably, preserve functionality and aesthetics, and allow clients to focus with confidence on business growth.
SERVICES
  • Project Warranty: Fulfilled exactly as committed with prompt resolution of any arising issues.
  • Upgrading and Renovation: Propose solutions to enhance and optimize functionality based on client needs.
  • Regular Maintenance:Check and maintain of technical systems (electricity, water, HVAC, structures, etc.) to extend project lifespan.
  • Emergency Support: A dedicated technical team ready to respond swiftly to unexpected situations.
COMMIT
VINATA
VINATA
  • Fast and Accurate
    Timely and accurately response to client needs.
  • Responsible and Dedicated
    Always accompany and place customers’ peace of mind at the core.
  • Sustainable and Safe
    Ensuring stable operations, safety and cost efficiency of the project.
  • Lasting Value
    Preserving beauty, durability and long-term worth of the project.
CONTACT